Site Visitor - a person who visits the site http://saobrand.com/
without the purpose of placing the Order.
User - an individual, a visitor to the Site, who accepts the terms of the agreement and who wants to place an Order on the site http://saobrand.com/
Buyer - A user who has placed an Order on the site http://saobrand.com/ in order to purchase goods for personal use.
Seller - Individual - Entrepreneur: Sadurska Kateryna Serhiivna, (RNUKPN: 3380306265, Legal address: 61105, Kharkiv, Newton Street, building 104, apt. 72. Date and number of the record of state registration of an individual entrepreneur: №2 480 000 0000 241030 dated 03.03.2020 Bank details: PRIVATBANK Recipient's account in the format according to the IBAN standard UA023515330000026004052151610
Website - http://saobrand.com/
Goods - clothes
Замовлення – належним чином оформлений запит Покупця на придбання і доставку за вказаною Покупцем адресою Товарів, обраних на Сайті.
- SUBJECT OF THE AGREEMENT
1.1. The Seller sells the Goods through the Online Store at http://saobrand.com/
1.2. By ordering the Goods through the Site, the User agrees to the terms of sale of the Goods set out below (hereinafter - the Terms of Sale of Goods). In case of disagreement, the User is obliged to immediately stop using the service and leave the site http://saobrand.com/
1.3. These terms of sale of goods, as well as information about the goods presented on the Site, are a public offer in accordance with Art. 633 of the Civil Code of Ukraine.
1.4. These conditions may be changed by the Seller unilaterally without notice to the User / Buyer. The new version of the Terms shall enter into force upon its publication on the Site, unless otherwise provided.
1.5. Acceptance of this Offer comes into force from the moment of sending to the Buyer by the Seller of the electronic confirmation of acceptance of the Order at registration by the Buyer of the Order on the Site http://saobrand.com/
The contract of sale of the Goods shall be deemed concluded from the moment the Seller issues to the Buyer a settlement document confirming payment for the Goods or crediting funds to the Seller's bank account.
By notifying the Seller of his e-mail and telephone number, the Site Visitor / User / Buyer agrees to the use of these means of communication by the Seller, as well as third parties involved by him to fulfill obligations to Site Visitors / Users / Buyers, in order to advertising and informational mailings containing information about discounts, future and current promotions and other activities of the Seller, the transfer of the order for delivery, as well as other information directly related to the fulfillment of obligations by the Seller under the Public Offer.
2. GOODS AND PROCEDURE FOR MAKING PURCHASES
2.1. The Seller ensures the availability of the Goods presented on the Site in its warehouse. The accompanying goods photos are simple illustrations to it and may differ from the actual appearance of the goods. Accompanying Product description / characteristics do not claim to be exhaustive and may contain typographical errors. To clarify the information about the Goods, the Buyer should contact us by e-mail by writing to firstname.lastname@example.org
2.2. In case of absence of the Goods ordered by the Buyer in the Seller's warehouse, the latter has the right to exclude the specified Goods from the Order / cancel the Buyer's Order by notifying the Buyer by sending an e-mail to the address specified by the Buyer.
2.3. The Buyer is fully responsible for providing false information, which has led to the inability of the Seller to properly fulfill its obligations to the Buyer.
2.4. After placing an Order on the Site http://saobrand.com/
The Buyer is provided with information about the expected delivery date by sending an e-mail to the e-mail address specified by the Buyer. The Manager who serves this Order clarifies the details of the Order, agrees on the delivery date, which depends on the availability of the ordered Goods in the Seller's warehouse and the time required to process and deliver the Order.
2.5. The expected date of delivery of the Order to the delivery service is notified to the Buyer by the Manager servicing the Order, by e-mail or during a control call to the Buyer.
The date of transfer of the Goods may be changed by the Seller unilaterally in the presence of objective, in the opinion of the Seller, reasons.
3. DELIVERY ORDER
3.1. The goods are delivered by the postal operator in the form of a postal item with payment on the payment page of the Site or electronic invoice for the goods by bank card or bank transfer. Methods of delivery: courier service Nova Poshta or other courier services at the discretion of the Seller in the "Express" mode. Specific delivery times can be agreed by the Buyer with the manager upon confirmation of the Order.
3.2. The territory of delivery of the Goods presented on the Site is limited by the borders of Ukraine.
3.3. Delays in delivery are possible due to unforeseen circumstances that occurred through no fault of the Seller.
3.4. Upon delivery, the Order is handed over to the Buyer or a third party specified in the order as the recipient (hereinafter the Buyer and the third party are called "Recipient"). If it is impossible to receive the Order by the above persons, the Order may be delivered to a person who can provide information about the order (shipment number and / or name of the recipient).
3.5. The risk of accidental loss or accidental damage to the Goods passes to the Buyer from the moment of transferring the Order to him and placing the Signature in the documents confirming the delivery of the Order.
3.6. The cost of delivery of each Order is calculated individually, based on the weight of the Goods, the region and method of delivery at the last stage of the Order.
3.7. The Seller's obligation to deliver the goods to the Buyer is considered fulfilled at the time of receipt by the Buyer of the shipment, as this moment is determined in accordance with applicable postal rules.
The order of delivery and opening of items containing the goods is determined by the current rules of postal service.
3.8. Upon acceptance of the Order from the courier, the Recipient is obliged to inspect the delivered Goods and check it for compliance with the declared quality, range and completeness of the Goods, as well as check the service life of the delivered Goods and the integrity of packaging. In the absence of claims to the delivered Goods, the Recipient signs in the "Order of delivery of orders". The signature in the delivery documents indicates that no claims have been made against the Recipient's Goods and the Seller has fully and properly fulfilled its obligation to transfer the Goods.
3.9. You can specify the date, time and, if necessary, the delivery route from the manager, who contacts the Buyer to confirm the Order.
3.10. The user understands and agrees that:
delivery - a separate service that is not an integral part of the Goods purchased by the Buyer, the performance of which ends at the time of receipt by the Recipient of the Goods. Claims to the quality of the purchased Goods, which arose after receipt of the Goods, are considered in accordance with the Law of Ukraine "On Consumer Protection" and the warranty obligations of the Seller. In this regard, the purchase of the Goods with delivery does not entitle the Buyer to demand delivery of the purchased Goods for warranty service or replacement, does not allow warranty service or replacement of the Goods after leaving the Buyer and does not imply the possibility of refunding the cost of delivery. when the Buyer has the right to a refund for the Goods as such, in accordance with the Law of Ukraine "On Consumer Protection".
4. PAYMENT FOR GOODS
4.1. The price of the Goods is indicated on the Site http://saobrand.com/ As for the incorrectly stated price of the Goods ordered by the Buyer, the Seller informs the Buyer about it to confirm the Order at the corrected price or cancel the Order. If it is impossible to contact the Buyer, this Order is considered canceled.
4.2. The price of the Goods may be changed by the Seller unilaterally. In this case, the price of the Goods ordered by the Buyer is not subject to change.
4.3. Payment for the Goods is made:
In the case of the Order and its further sending on the territory of Ukraine or abroad - in UAH by non-cash funds before sending the Order in the amount corresponding to the amount of the Order specified in the e-mail with discounts.
In the case of the Order and its further sending on the territory of Ukraine or abroad - in UAH by Visa / Mastercard payment cards before sending the Order in the amount corresponding to the amount of the Order specified in the e-mail with discounts.
4.4. The Seller has the right to provide discounts on Goods and set a bonus program. Types of discounts, bonuses, order and terms of accrual are listed on the Site and may be changed by the Seller unilaterally.
5. RETURN OF GOODS AND FUNDS.
5.1. The Buyer has the right to refuse the received Goods and terminate the Purchase Agreement within 14 calendar days from the date of receipt of the Goods, excluding the day of purchase, except for Goods that are not subject to exchange and return in accordance with CMU Resolution № 172 of 19.03.1994 "On sale certain provisions of the Law of Ukraine "On Consumer Protection" as amended.
5.2. Returned goods with all seals, labels must be sent by the Buyer by mail to the following address: Kyiv, st. Potter, 44
5.3. Return of Goods of proper quality
5.3.1. Return of the Goods of proper quality is possible if the goods have not been used, preserved their appearance, consumer properties, seals, labels, as well as preserved settlement document issued to the Buyer together with the sold goods.
5.3.2. If the Buyer refuses the Goods in accordance with clause 6.2.1. The Seller shall refund the value of the returned Goods except for the penalty for refusal of the Goods, which is determined by the Seller individually for each Order sent outside Ukraine, within 30 days from the date of receipt of the returned Goods to the Seller's warehouse. The cost of return delivery of the Goods in case of return is paid by the Buyer. Reimbursement of the value of the Goods is made exclusively to the person specified in the order for the Goods, provided that such person provides a copy of his (her) national passport and identification code. If the Buyer has specified incorrect data in the order, or has not provided for the return of funds all the documents listed above, the Seller reserves the right to refuse such a Buyer a refund.
5.3.3. If at the time of the Buyer's application a similar product is not available for sale from the Seller, the Buyer has the right to refuse to perform this Agreement and demand a refund of the amount paid for the specified Product. The Seller is obliged to return the amount paid for the returned goods within 30 days from the date of return of the Goods.
5.4. Return of Goods of Improper Quality:
5.4.1. A product of improper quality means a product that is defective and can not ensure the performance of its functional qualities. The received Goods must correspond to the description on the Site or in the e-mail. The difference between the elements of design or decoration from those stated in the description on the Site or in the email is not a sign of poor quality or non-functional goods.
5.4.2. The appearance and completeness of the Goods, as well as the completeness of the entire Order must be checked by the Recipient at the time of delivery of the Goods.
5.4.3. After receiving the Order, claims to external defects of the goods, its quantity, completeness and appearance are not accepted.
5.4.4. If the Goods were transferred to the Buyer of improper quality, and the rest was not agreed in advance by the Seller, the Buyer has the right to use the provisions of Art. 8 "Consumer rights in case of purchase of goods of improper quality" of the Law of Ukraine "On Consumer Protection".
5.4.5. Claims for a refund of the amount paid for the goods must be satisfied within 30 days from the date of the relevant claim (paragraph 4 of Article 12 of the Law of Ukraine "On Consumer Protection").
5.5. Refunds are made by returning the value of the paid Goods to the bank card with which the payment was made, or by bank transfer, depending on how the payment for the Goods was made.
5.6. The warranty period for the Goods is set by the manufacturer and indicated on the label or label. The seller ensures the proper use, use of goods during the warranty period.
The Seller is not responsible for the defects of the Goods, if they arose after its transfer to the Buyer due to violation by the Buyer of the rules of use or storage of goods, actions of third parties, or force majeure.
6.1. The Seller shall not be liable for any damage caused to the Buyer as a result of improper use of the Goods purchased through the Site.
6.2. The seller is not responsible for the content and operation of external resources.
7. CONFIDENTIALITY AND PROTECTION OF INFORMATION
7.1. Personal data of the User / Buyer are processed in accordance with the Law of Ukraine of June 1, 2010 № 2297-VI "On Personal Data Protection". The term of storage and processing of personal data is 5 years.
7.1.1. The Seller has the right to send information, including advertising messages, to the e-mail and mobile phone of the User / Buyer with his consent. The User / Buyer has the right to refuse to receive advertising and other information without explaining the reasons for refusal. Service messages informing the User / Buyer about the order and the stages of its processing cannot be rejected by the User / Buyer.
7.2. The Seller is not responsible for the information provided by the User / Buyer on the Site in a publicly available form.
7.3. The Seller has the right to record telephone conversations with the User / Buyer. In this case, the Seller undertakes: to prevent attempts at unauthorized access to information obtained during telephone conversations and / or transfer it to third parties not directly related to the execution of Orders, in accordance with the Law of Ukraine of 02.10.1992 № 2657-XII " About information ".
8. ADDITIONAL CONDITIONS
8.1. The Seller has the right to assign or otherwise transfer its rights and obligations arising from its relationship with the Buyer to third parties.
8.2. The Site and the Services provided may be temporarily partially or completely unavailable due to maintenance or other work, or for any other technical reasons. The Technical Service of the Seller has the right to periodically carry out the necessary preventive or other work with or without prior notice to Buyers.
8.3. The provisions of the legislation of Ukraine shall apply to the relations between the User / Buyer and the Seller.
8.4. In case of questions and complaints from the User / Buyer, he must contact the Seller by phone or other available means. All disputes that arise, the parties will try to resolve through negotiations. If the parties do not agree, the dispute will be referred to a judicial body in accordance with current legislation of Ukraine.
8.5. The recognition by a court of the invalidity of any provision of this Agreement shall not entail the invalidity of other provisions.